Commissions are the first source of tension between a brand and its network: different calculation bases, spreadsheets that don't reconcile, late payments. This guide proposes a three-step method - a single scale per aggregate, automatic calculation on sales actually collected, bulk payment via Mobile Money - and shows how to go from a multi-day closing to one morning, without a single dispute.
Why commissions create disputes
A commission is easy to define and hard to pay. Between the brand that sets the scale, the distributor that applies it and the point of sale that receives it, three calculation bases coexist: declared sales, invoiced sales and collected sales. They never quite match. Every closing becomes a negotiation, every gap a suspicion, and the payment runs late - which feeds the next dispute.
1. One scale, visible to the whole network
The first principle is to have a single definition of commissions, per aggregate: product, volume tier, area, POS seniority. This scale lives in Kweli, not in a spreadsheet. Every player sees the rule that applies to them, before the sale. There is no longer a "distributor's version" and a "brand's version".
2. Calculate on what was collected
The second principle solves half the disputes on its own: commission is calculated on sales actually paid, not on sales invoiced. An unpaid sale generates no commission until it is settled. This aligns everyone on the same goal - collect - and removes the absurd situation where a brand pays commission on revenue it never received.
3. Pay in bulk, in one batch
The third principle is operational: once calculation is automatic, payment becomes so too. Kweli prepares a Mobile Money payment batch for the whole network, with a detailed statement per beneficiary. The manager approves, the batch goes out, each POS receives its commission and its breakdown. What took several days of spreadsheets and transfers takes one morning.
The expected result
When the three principles are in place, disputes disappear not because they are settled better, but because they have no substance left: one rule, one base, one payment. The relationship between the brand and its network changes in nature - you no longer argue about numbers, you talk about sales.