In June 2026, Kweli opened Benin and Togo in the same month, with over 2,000 points of sale onboarded from launch. A look back at the choices that made this double rollout possible: a shared network directory, support for local Mobile Money operators from day one and a field team mobilised across both countries.
Two markets, one month
In June 2026, Kweli launched operations in Benin and Togo simultaneously, with over 2,000 points of sale onboarded from opening. After Madagascar in April and Côte d'Ivoire in May, it was the first double rollout - and the test of the platform's ability to expand without multiplying teams.
A shared directory
The decisive choice was structural: both countries were modelled in the same network directory, with the same hierarchy - country, wholesaler, point of sale. The POS files supplied by distributors were normalised once, with the same checks: coordinates, payment methods, wholesaler assignment. What would have been two projects became one, executed twice.
Operators connected before day one
Cash-collect only works if the country's Mobile Money operators are connected. Local integrations were tested before opening, so the first payment requests went out on the first day of operation. For distributors the effect was immediate: no wait between network onboarding and the first collection.
One field team, two countries
Onboarding followed a single playbook: training managers, then reps, then launching area by area. The team split across both countries with a daily check-in, so that what was learned in Benin one day could be corrected in Togo the next.
What comes next
The double rollout validated the method. It will serve for the next markets: one directory, operators connected upstream, a field playbook, and the same requirement - that the first collection happens on the first day.